Generation Collective’s Privacy Policy

Effective date: July 23, 2026

Generations Collective respects your privacy and is committed to protecting the personal information you provide through our website, clinic and wellness programs.

Information We Collect

We may collect information that you provide when you:

• book an appointment or register for a program;

• make a payment;

• complete a contact, intake or registration form; or

• communicate with us.

This information may include your name, contact information, appointment or program details, billing information and any health-related information you choose to provide.

Payments may be processed by a third-party payment provider. We generally do not store your complete credit card information.

How We Use Your Information

We use your information to:

• schedule and manage appointments and programs;

• process payments and issue receipts;

• communicate with you about our services;

• provide clinic and wellness services;

• maintain appropriate business and clinical records; and

• meet our legal, regulatory and professional obligations.

We collect, use and disclose personal information only for appropriate purposes and with consent where required.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our website, booking system, payment processing or other business services. We may also disclose information when required by law or with your consent.

Protecting and Retaining Information

We use reasonable administrative, technical and physical safeguards to protect personal information. We retain information only for as long as reasonably necessary or as required by applicable laws and professional standards.

Your Choices and Rights

You may ask to access or correct your personal information, or withdraw your consent where permitted by law. Withdrawing consent may affect our ability to provide certain services.

Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality and understand how visitors use the site. You may adjust your browser settings to limit cookies.

Contact Us

For questions, concerns or requests relating to your personal information, contact our Privacy Officer at privacy@generationscollective.ca.

We may update this Privacy Policy periodically. The current version will be posted on this website with its effective date.